We mean it when we say we want what’s best for our customers and their businesses. Superior Spindle Service warranties spindles for an equal duration as the original equipment manufacturer (OEM), up to one full year (365 days) from shipment.
This warranty applies to spindles used in the proper applications, employing original equipment, using manufacturer’s procedures for startup, operation and preventative maintenance. This top of the line protection covers your spindle from defects in materials or rework procedures provided only by Superior Spindle Services.
The cost of freight and/or shipping charges for any spindle deemed a warranty-related issue will be paid by our company. Warranty begins from date of shipment. Unless our company is inventory managing spares for customer, warranty will begin upon shipment from Superior Spindle Service’s inventory.
Warranty will not apply to spindles that have been subjected to operator/programmer error (i.e. crashed or improper preventative maintenance, installation errors, and or contamination). We’re here to help! If you have any questions about the warranty on your spindle please do not hesitate to contact us. We want to provide all of our customers with not only the highest quality of care and service, but high-quality products as well.
Let’s get your machine to run more efficiently and much quieter. Our warranties guarantee longer service life for all of your hardworking spindles. Preventative maintenance also ensures a safer machine and a safer work environment for you and your employees. If any errors or malfunctions should come up we want to hear about them! Allow us to get your operations back up and running. Call us today to get your spindle’s warranty process started.